Frequently asked questions
Questions, answered
Everything before you ship
Routes, departure days, full truckload coverage and what to send for a quote.
What does ACE Total Logistics transport?
ACE Total Logistics focuses on fresh and frozen seafood transportation for shippers whose perishable cargo needs attention from pickup through delivery.
How much experience does ACE have with seafood?
ACE Total Logistics was founded on a deep understanding of the delicate nature of seafood and brings more than 30 years of experience moving fresh and frozen product from coast to market.
Where does LTL service run?
Recurring LTL (less-than-truckload) routes depart from Florida to Maryland, New York City and Boston.
Which days do Florida LTL shipments depart?
Florida departures run on Saturday, Monday, Tuesday and Wednesday. Confirm current timing for your shipment with our team.
How long does delivery to the Northeast take?
Next-day reliability is part of the ACE mission, and next-night delivery is the usual target for Northeast LTL routes. Confirm your shipment schedule with the team before booking.
Can ACE handle full truckload shipments?
Yes. FTL (full truckload) service is available across the contiguous 48 states for larger-volume seafood shipments, with flexible routing.
What is the difference between LTL and FTL?
LTL combines your pallets with other shippers on a recurring route, which suits smaller volumes. FTL reserves the whole truck for one shipment, which suits large volumes or destinations outside the regular routes.
How does an ACE seafood shipment work?
Customers email orders with destinations. Drivers collect, verify and document shipments at Florida warehouses, pallets are reinforced and loaded by destination, the cargo travels north, and drivers present the bill of lading (BOL) for signature at delivery.
Does ACE offer backhaul from the Northeast to Florida?
Our team coordinates Northeast pickups after deliveries for the return trip to Florida. Contact us to check availability for your cargo.
What information do I need for a quote?
Share the pickup location, delivery location, type of seafood or product, volume or number of pallets, and the dates you need. The more detail you include, the faster the team can propose a route.
How can I reach a person?
Call +1 (772) 486-1158, message ACE on WhatsApp, or email Sales@acetotallogistics.com. Our team provides 24/7 customer support for urgent needs.
Where is ACE Total Logistics located?
ACE Total Logistics is based at 2048 SW Dovetail Ter, Palm City, FL 34990-3242, and serves seafood shippers from Florida warehouses.